Privacy Policy
Effective Date: August 12, 2026
Tortuga Outdoors ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact form, request an estimate, or otherwise interact with our business.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Phone number
Property address
Project details and service requests
Any additional information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as:
IP address
Browser type
Device information
Pages visited
Date and time of your visit
This information is used to help improve our website and user experience.
How We Use Your Information
We use the information we collect to:
Respond to inquiries and estimate requests
Schedule consultations and services
Communicate regarding current or future projects
Provide customer support
Improve our website and services
Send important updates related to your requested services
Comply with legal obligations
Marketing Communications
If you provide your contact information, we may occasionally contact you regarding services, promotions, or seasonal reminders that may be relevant to you. You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions provided in applicable communications.
Facebook Lead Forms and Online Advertising
If you submit information through a Facebook, Instagram, or other online lead form, your information will be used solely to contact you regarding your inquiry, requested estimate, or services offered by Tortuga Outdoors.
We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share your information only when necessary to:
Process or fulfill requested services
Work with trusted service providers who assist in operating our business
Comply with applicable laws, regulations, or legal processes
Protect the rights, property, or safety of Tortuga Outdoors, our customers, or others
These service providers are expected to maintain the confidentiality of your information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission or electronic storage is completely secure, we strive to use commercially reasonable measures to protect your information.
Your Choices
You may request to:
Access the personal information we have about you
Correct inaccurate information
Request deletion of your personal information, subject to legal or contractual obligations
Opt out of marketing communications
To make a request, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Children's Privacy
Our services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Tortuga Outdoors
Website: https://www.tortugaoutdoorsjax.com
Email: hello@tortugaoutdoorsjax.com
Phone: (904) 909-9218
By using our website or submitting your information through our website or advertising platforms, you acknowledge that you have read and agree to this Privacy Policy.